Frequently Asked Questions (FAQs)

Welcome to TYTE Eyewear, your go-to destination for the best replacement lenses available and eyewear. We understand that you may have questions about our products, services, and policies. Below, we've compiled a list of frequently asked questions to help you find the information you need. If you can't find the answer to your question here, please don't hesitate to reach out and Contact Us.

 

1. How do I choose the right pair of replacement sunglass lenses?

• We offer many different lens colors and features that we custom cut to fit almost any eyewear frame. There are lens choices for many different outdoor and indoor settings. We make replacement lenses for almost every major brand!

 

2. What are polarized lenses, and why are they beneficial?

• Polarized lenses reduce glare from reflective surfaces like water, roads, and snow. They improve visual clarity, reduce eye strain, and enhance overall comfort during outdoor activities.

 

3. Do your lenses offer UV protection?

• Yes, all of our replacement lenses offer 100% UV protection, blocking all harmful UV rays. Your eye health is our top priority!

 

4. What is the return and exchange policy?

• We offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return it for a full refund or exchange. Please review our Returns and Exchanges page for detailed instructions.

 

5. How can I track my order?

• You can easily track your order by visiting the "Order Tracking" page on our website. Enter your order number and email address to view the status and estimated delivery date of your package.

 

6. What payment methods do you accept?

• We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and more. We use secure payment processing to protect your financial information.

 

7. Do you offer international shipping?

• Yes, we offer international shipping to many countries. Shipping rates and delivery times may vary depending on your location. Please check our Shipping Information page for more details.

 

8. How do I contact customer support?

• Our team is here to assist you. You can reach us through our Contact Us page, where you can submit your inquiry or request, and we'll get back to you as soon as possible.

 

9. Are your products covered by a warranty?

• Yes, we provide a one-year warranty against manufacturing defects. If you encounter any issues with your replacement lenses within this period, please contact our customer support for assistance. 

 

10. Do you offer free shipping?

• Yes, we offer free standard shipping on orders over a certain amount. Check our Shipping Information page for details on minimum purchase requirements and shipping options.

 

11. Are your replacement lenses suitable for sports and outdoor activities?

• We have a range of sports and outdoor specific lenses designed for activities like cycling, running, skiing, and water sports. These lenses offer features best suited for active lifestyles.

 

At TYTE Eyewear, we strive to provide the best eyewear shopping experience. If you have any additional questions or require further assistance, please don't hesitate to reach out to us. Your satisfaction is our top priority!